Help Documents

Canvas help

• How to access Canvas (LHN students)
• Students can't see Canvas Courses
• Logging in to the Canvas Parent app (Westlake and LHN)
• Teachers - use Office365 within Canvas
• LSA Parents - viewing links to Canvas
• Canvas Observer (parent) account

Mac Basics

• The dock is for shortcuts
• Make shortcuts to the applications you use most often
• How to quit an application on the Mac
• Make shortcuts to FOLDERS on the Dock (Mac)
• The "middle space" on the Dock in Catalina
• The Trash (Mac)

See all 15 articles

Setup your Mac

• Student Computer Setup
• Finding your applications and making shortcuts to them (Mac)
• Download new apps from Self Service
• How to set up Microsoft Outlook (Mac) to check your email
• Setup OneDrive in Finder
• Set Up RenWeb Account (Students)

See all 9 articles

Remote Tech Help

• How to Ask for Tech Help
• Using Zoom for remote tech support
• Wayk Now

Zoom videoconferencing

• Updating Zoom
• Security settings for Zoom in Big Sur
• Give Zoom permission to use the mic in Catalina
• Zoom plugin for Outlook (Teachers and Staff)
• Control your audio in Zoom
• Choose your audio input and output in Zoom

See all 8 articles

Tips and Tricks

• Virtual learning resources for teachers
• How to create and remember strong passwords
• Digital Note-taking tips and motivation with OneNote

RenWeb

• Access your Renweb account
• RenWeb - Family Billing - Cafe Account
• Renweb Training

Office 365 Help

• E-mail: Report as "Not Junk"
• How-To: Change Your Office 365 Password
• LEAH North to Lutheran North email transition
• Open a OneNote notebook in the desktop app (Mac)
• Outlook Mac - Adding a Shared Mailbox
• Using Microsoft Teams in the classroom

See all 28 articles

Mac

• Update your Mac to Monterey (faculty and staff)
• Teachers and Staff - macOS Monterey Update
• Installing a Home Printer
• Remove cookies from Safari
• View passwords that your browser has saved (Mac)
• How to backup everything on your Mac

See all 27 articles

Copy Machines

• How to scan to email on the Toshiba copy machine
• Add a school printer to your Mac
• Westlake Copy Machines
• LSA Copy Machines
• LEAH Copy Machines
• LHN Copy Machines

Gym A/V Equipment

• Portable screen setup

LanSchool

• LanSchool: Tutorial Videos

LEAH documents

• LEAH Schools Technology Handbook
• LEAH Schools Acceptable Use Policy
• Seniors and computer data
• MacBook Case Guidelines

Phones

• LSA & LHN: NEC Phone Forwarding to Outside Number
• Mitel - Speed Dial Instructions (Westlake Only)
• Mitel Phone Guide (Westlake Only)
• Mitel VoiceMail Setup - Westlake Only
• NEC - Phone User Guide
• NEC - Voice Mail Setup

iPad

• Requesting iPad apps - getting links
• iPad battery life tips
• iPad backups
• iPad Text Substitution
• iPad - use Google Drive to backup and share files
• iPad - use Dropbox to backup and share files

Troubleshooting

• HonorLock Chrome Settings
• Unblock flash for specific site in Chrome
• Testing your home internet speed
• Turn on Flash in Firefox
• Troubleshooting Mic issues
• Checking your mic in system preferences (Mac)

See all 9 articles

Projectors, TVs & Document Cameras

• Using the interactive TVs at LDA
• Use the built-in browser on the InFocus TVs at LDA
• Using the InFocus TVs at LDA as a display for your computer (HDMI or VGA)
• Using a thumb drive with the InFocus Interactive TV (LDA)
• Mirroring your iPad to the InFocus Interactive TV (LDA)
• LHN Interactive TV

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Other software and tools

• Balfour StudioWorks Yearbook Software
• Drawing tools
• ExacqVision Clients
• Faculty / Staff - Using Malwarebytes to remove Malware
• How to record audio using Audacity
• IXL - Setup Your Roster

See all 17 articles