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E-mail: Report as "Not Junk"

Jon Maxwell
Updated

The purpose of this guide is to show how you can report an e-mail as "Not Junk" if needed. After reported, you will see future e-mails from that sender in your inbox.

 

  1. Sign into Outlook 365.

    Screenshot_2018-11-30_08.44.33.png

  2. Navigate to your "Junk Mail" folder.Screenshot_2018-11-30_10.48.33.png

  3. Select the e-mail you'd like to report and click "It's Not Spam". Screenshot_2018-11-30_10.48.39.png

  4. A message pop-up box will appear - "Report as not junk" - Click 'Report'. Screenshot_2018-11-30_11.00.33.png

 

 

That's it!

The e-mail you reported as 'not junk' will move to your "Inbox" folder.

Future e-mail from the sender will now go to your "Inbox" instead of "Junk Mail" folder.